CRSA – BALFOUR BEATTY OBSERVATIONS APP – CLOSE CALL REPORTING
Following the latest bulletin about Close Calling, Please see below procedures whilst working on CRSA / BALFOUR BEATTY SITES
What is a Close Call?
- An event that had the potential to cause injury or damage
- Injury to a person
- Damage to property
- Damage to plant or equipment
- Damage to the environment
Simply put, it is anything that is Not Right and could have caused injury or damage, but this time didn’t.
Following and recognising good practice should make people record close calls – this is most probably a culture issue.
Why report Close Calls?
It will improve safety for everybody:
- It will prevent potential future injuries or damage
- It will eliminate hazardous conditions
- We can use the data to learn from situations
- We can use the data to find trends
- We can all learn from our experiences and mistakes
And if we don’t report Close Calls?
- Hazardous conditions could remain unresolved and therefore be an on-going problem for us all
- People’s attitudes won’t change
- Our Luck will run out sometime and things will ultimately go wrong
- This can result in injury, damage delays, etc…
Why would someone NOT report Close Calls?
- Afraid of being blamed for it?
- Afraid of causing trouble / problems in their group?
- Afraid of their company suffering commercially?
- Perception that Close Call reporting is a bad thing or negative indicator?
- No point as nothing gets done as a result.
- Don’t know what a Close Call is.
- Its too difficult and there is no clear process.